RapidPlan - Support FAQs

Can I import high quality images into RapidPlan?

2019-05-23T01:52:43+00:00

Formats like JPG, PNG are what’s called raster images, or bitmaps, which means they’re fixed sets of pixels. It’s not possible to scale them without losing quality. To see quality […]

Can I import high quality images into RapidPlan?2019-05-23T01:52:43+00:00

How do layers work on RapidPlan?

2019-05-23T01:54:08+00:00

The Layers tab can be found on the right side of the application, along with the Properties tab. If it’s not there, go to the View tab and check the […]

How do layers work on RapidPlan?2019-05-23T01:54:08+00:00

Our office has a firewall that filters Internet connection and I’m having trouble connecting to RapidPlan – What should I do?

2019-05-23T02:01:30+00:00

The firewall needs to be configured in a way that will allow the Gateway to communicate with the following servers: :

• //invarion.com
• http://invariongateway.com
• https://invariongateway.com

These addresses should be put on a […]

Our office has a firewall that filters Internet connection and I’m having trouble connecting to RapidPlan – What should I do?2019-05-23T02:01:30+00:00

Can I draw a plan directly onto an aerial image?

2019-05-23T01:59:45+00:00

Yes. RapidPlan can display a dynamic basemap preview on the plan drawing canvas. You can then download aerial tiles as plan background, import road network data and display location coordinates […]

Can I draw a plan directly onto an aerial image?2019-05-23T01:59:45+00:00

How does the annual renewal work?

2019-05-23T01:59:12+00:00

We let you know 45 days in advance of your license expiry date so you will have plenty of time to renew your license and maintain access to the software […]

How does the annual renewal work?2019-05-23T01:59:12+00:00

Can I use RapidPlan without an Internet connection?

2019-05-23T04:30:08+00:00

Yes. You can access the full functionality of RapidPlan without having an internet connection by clicking the Work Offline option. However, at least once every 14 days you will need […]

Can I use RapidPlan without an Internet connection?2019-05-23T04:30:08+00:00
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