RapidPlan - Support FAQs Archives

What countries is RapidPlan available in?

admin2020-09-02T07:13:33+00:00

RapidPlan is currently available in the following countries. Each country version includes all up-to-date traffic signage and templates (standard setups) available for that region. For more information, contact our

What countries is RapidPlan available in?admin2020-09-02T07:13:33+00:00

Can I import high quality images into RapidPlan?

Dev Dev2019-05-23T01:52:43+00:00

Formats like JPG, PNG are what’s called raster images, or bitmaps, which means they’re fixed sets of pixels. It’s not possible to scale them without losing quality. To see quality […]

Can I import high quality images into RapidPlan?Dev Dev2019-05-23T01:52:43+00:00

What file formats are supported when importing to RapidPlan?

Dev Dev2019-05-23T01:53:17+00:00

RapidPlan can add images that are in BMP, JPEG, GIF, and PNG format, including the ability to import DXF and ERSI files.

For bmp, jpeg, png and gif images, just go […]

What file formats are supported when importing to RapidPlan?Dev Dev2019-05-23T01:53:17+00:00

How do layers work on RapidPlan?

Dev Dev2019-05-23T01:54:08+00:00

The Layers tab can be found on the right side of the application, along with the Properties tab. If it’s not there, go to the View tab and check the […]

How do layers work on RapidPlan?Dev Dev2019-05-23T01:54:08+00:00

Our office has a firewall that filters Internet connection and I’m having trouble connecting to RapidPlan – What should I do?

Dev Dev2019-05-23T02:01:30+00:00

The firewall needs to be configured in a way that will allow the Gateway to communicate with the following servers: :

• //invarion.com
• http://invariongateway.com
• https://invariongateway.com

These addresses should be put on a […]

Our office has a firewall that filters Internet connection and I’m having trouble connecting to RapidPlan – What should I do?Dev Dev2019-05-23T02:01:30+00:00

Can I transfer my single-machine license to another computer?

Dev Dev2019-05-23T02:00:45+00:00

Yes, but only one computer at a time can use your single-machine license. To transfer a license to another computer, follow the process below. If you run into any issues, […]

Can I transfer my single-machine license to another computer?Dev Dev2019-05-23T02:00:45+00:00

I see that Invarion has an extensive sign library, but how do I create an additional custom sign?

Dev Dev2019-05-23T02:00:30+00:00

We will be happy to create a new sign for you at no additional cost if you send your requirements to support@invarion.com

Alternatively, if you would like to create a new […]

I see that Invarion has an extensive sign library, but how do I create an additional custom sign?Dev Dev2019-05-23T02:00:30+00:00

I want to export a RapidPlan Traffic Control plan to PDF. How do I do that?

Dev Dev2019-05-23T02:00:05+00:00

Simply click on File > Export >To PDF on the menu bar.

I want to export a RapidPlan Traffic Control plan to PDF. How do I do that?Dev Dev2019-05-23T02:00:05+00:00

Can I draw a plan directly onto an aerial image?

Dev Dev2019-05-23T01:59:45+00:00

Yes. RapidPlan can display a dynamic basemap preview on the plan drawing canvas. You can then download aerial tiles as plan background, import road network data and display location coordinates […]

Can I draw a plan directly onto an aerial image?Dev Dev2019-05-23T01:59:45+00:00

How does the annual renewal work?

Dev Dev2019-05-23T01:59:12+00:00

We let you know 45 days in advance of your license expiry date so you will have plenty of time to renew your license and maintain access to the software […]

How does the annual renewal work?Dev Dev2019-05-23T01:59:12+00:00